Thursday, September 2, 2010

Creating & Logging Into Your Account

We always recommend creating or logging into your existing account when ordering from our website. Here are a couple of benefits of having an account:

- You can look up your order history as well as the status of your current order.

- You can look up the Reward Points you have earned and any corresponding gift certificates issued. There are many of you with outstanding gift certificates that you may not even know about.

There are a few general things to keep in mind regarding how accounts work, however.

- Accounts are saved by email address. So if you use more than 1 email address, then you will have more than 1 account. Please be sure to use only 1 email address for all your purchases so that your Reward Points accumulate under the same account.

The following points are specific to payments made by Google Checkout:

- If paying by Google Checkout, make sure the box stating something like "Keep Email Anonymous" is not checked. If it is checked, Google will assign some gibberish email address for you like, with the result being that you will now have a KAMsnaps account under that email.

- Some people use a separate gmail email address for Google Checkout payments that is different than their normal email address. Whatever address you use for your GC payment is what your account will be saved under, so make sure it is the one you want to use for all future payments.

- If selecting Google Checkout as your payment, you will bypass the KAMsnaps Checkout page, so you will not have an opportunity to log into your KAMsnaps account, or to create a KAMsnaps password if you do not yet have an account. However, your order will automatically be saved under the email address provided to us through Google Checkout. You can create or change your password at any time by clicking on the "My Account" tab on the top menu bar of our store website.

If you have any questions about your account, please send an email to sales @ (remove the spaces).